Charlene Norman

Charlene Norman is the Chief Innovator of Bullet Proof Consulting. She is obsessed with mentoring business owners and senior executives to make MORE impact on their worlds. She does this in two ways. Finding more ways to make the profit stick to the bank account. Showing leaders how to turn ordinary people into extraordinary teams.

Effective Selling Part 1: Three Key Things You Need To Know

This is the first in a series where we take a look at the process of selling from several different points of view, and intersperse that with some observations about communication and reputation management. Because we believe that is the best way to help you shape or retool your sales strategies and approaches. And yes, […]

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Customers: The Thing Businesses Can’t Live Without

This post was originally one of the bi-weekly newsletters we send out to our ever-growing list of people who are interested in useful and informative insights into a wide range of business-related topics. If you would like to be on our newsletter list, simply send a quick email (with your name and your preferred email address)

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The 10 Commandments Business of Communication

One of the key things I have learned from talking to both clients and people in the communications business over the years is that they believed that hardest thing to do is develop a methodology or personal business philosophy to help guide them on the long and winding road. A lot of these people tend

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Stay Stuck In The Past Or Prepare For The Future

When Charlene and I decided to create a business management partnership together we spent a lot of time talking about how we wanted that business to be seen. On the surface, when you put a highly experienced business analyst and a highly experienced marketing and communication person together, you end up somewhere in the spectrum

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A Consistent Voice Is Critical To Reflecting A Consistent Brand

A consistent voice.  THAT is one of the most effective ways to be sure your company’s message is getting through.  A consistent voice is the most powerful way to speak to your prospects about your brand.   From the content on your web site and blogs to the copy in your trade ads, sales letters

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