2FA: Random Tech Stuff Part 3

The world of tech is quite bizarre. Even to a techie. Definitely to a non-techie. As a resident Luddite (non-techie), this is Part 3 of sharing IT things I just happened to stumble upon. 2FA One of my more negative character traits is impatience. While I cheerfully admit to having more patience than I used

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Freeze, Flight or Fight?

This edition, I want to talk about your mood.  Specifically, are you in a freeze, flight or fight mode? I have been spending far too much time these past two weeks listening to all kinds of prognostications from experts, gurus and analysts about where our country is headed over the next two months to 5

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There is a Fresh Business Breeze A-Blowing

In the last week of August 2005, Hurricane Katrina as a Category 5 made landfall on Florida and Louisiana. The catastrophic damage it left mainly in the city of New Orleans and the surrounding areas was unimaginable and horrifying. One of the biggest uproars at the time was the inactivity and ill-preparedness of the FEMA

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How’s Your MOJO These Days?

Why on earth do I even care about the state of your MOJO,  you ask? Because it is driving the state of your business and your life. Don’t believe me? Then let me share two stories and ask you an uncomfortable question. First Story A year ago, I met with a guy to explore some

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Living in Harmony: Your Website & Your Social

Have you noticed the war being waged over your website and social media in the branding and marketing arenas? Look over there — the traditional stuff is finally winning again. No, see over there. Cuz the digital folks have screwed things forever. Get your website gleaming. No. Use this new social app. This, that. The

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Do You Hire Well?

Everyone complains about a lack of employee engagement these days. Yet, I have never met an incompetent person.  EVER. Sure, I HAVE met angry people, disillusioned people, frustrated people and even people in the wrong jobs. But never has anyone ever been incompetent, lacked talent, started the day plotting how to screw everyone, and nor

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Reputation Management

If you are like us, and we believe that is very likely possible, you know the most valuable thing you own is your word.  Similarly, the only thing worth pure gold in your business is its reputation.  This is something a lot of people in business think about but don’t have much of a plan

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Random Acts of Business Kindness

Random Acts of Business Kindness? There comes a point for most of us when we define our purpose in life. That which brings us the most joy. This exercise is neither a religious nor a woo-woo activity. It as a part of the maturity journey we are on. Some of us will get it and

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Find The Time, Finally Take Action

Is our problem finding the time?  Or finally, take action? In the last post, I told you about my laptop trials and tribulations.  Update:  it took sixteen days to be reconnected to the Borg finally.  Thank you to all of you who wrote in or called me with your thoughts and words of advice. I

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Simple Processes: A Real Life Example

You have heard us say several times now that there are three pillars which every single company needs to survive and thrive in the next two decades.  Make love to your customers, Have simple, efficient processes, and Be a fine upstanding community citizen.  Today, we want to highlight how NOT having simple processes can destroy

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